Contact Us
We're Here to Help with Your Questions
Hey there! 👋 We're a small team running FRscents from our home workshop, pouring our hearts into every candle we make. While we might be small, we're big on ensuring you get the help you need. We'll do our best to get back to you quickly!
Want to reach us? The best way is through this contact form or by sending us an email at hello@frscents.com. While we love chatting with you on social media, we might miss your messages there, so it's best to reach out to us here instead.
We're here for you Monday through Friday, 9 AM to 5 PM (Jakarta time). We take national holidays off to recharge our creative energy! 🕯️
Feel free to write to us in English, French (oui!), Japanese (はい!), Spanish (¡sí!), and of course, Indonesian! Our little home-based team is happy to connect with candle lovers worldwide. The sweet scent of friendship knows no language barriers! ✨