Privacy Policy
Last updated: January 25, 2025
Overview
At FRscents, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
By using FRscents.com, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
- Name and contact details
- Shipping and billing addresses
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
Automatically Collected Information
- Device information
- IP address
- Browser type
- Pages viewed and time spent
- Referral sources
- Location information (if enabled)
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Send order confirmations and updates
Provide customer support
Send marketing communications (with your consent)
Improve our products and services
Analyze website performance and user behavior
Comply with legal obligations
3. Information Sharing
We share your information with:
Shipping partners to deliver your orders
Payment processors to handle transactions
Analytics providers to improve our services
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information, including:
Secure SSL encryption for data transmission
Regular security assessments
Limited access to personal information
Secure data storage systems
5. Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences
Maintain your shopping cart
Analyze website traffic
You can control cookie settings through your browser preferences.
6. Marketing Communications
With your consent, we may send you:
New product announcements
Special offers and promotions
Newsletter updates
You can opt out of marketing communications at any time.
7. Your Rights
You have the right to:
Access your personal information
Request corrections to your data
Request deletion of your data
Opt out of marketing communications
Export your data
Contact us about privacy concerns
8. International Data Transfers
As we operate from Indonesia, your data may be processed in Indonesia. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect or maintain information from persons under 13 years of age.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Posting the new Privacy Policy on this page
Updating the "last updated" date
Sending an email notification for significant changes
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@frscents.com
Address: Jakarta, Indonesia